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FAQ

  • How does SoundSafe work?
    SoundSafe allows you to schedule or instantly request phone calls when you are in uncomfortable situations and need help getting out. You can choose from multiple scenarios before receiving the call. During the phone call, an AI-powered virtual guardian will talk to you about the selected situation, making it appear as if you're having a real conversation. This provides a sense of security in uncomfortable situations.
  • How does SoundSafe protect my privacy?
    SoundSafe is designed with privacy in mind, ensuring that your data is secure and never misused. All of your details are saved on-device and are used only for duration of the phone call. If required, you can instantly delete all of your associated data using the "Delete Account" feature available in the Settings ⚙️ tab.
  • How long are these calls?
    SoundSafe calls are 60 seconds long, allowing you to have significant to-and-fro possibilities to handle your situation.
  • What is SoundSafe?
    SoundSafe is an app designed to enhance personal safety by providing on-demand, phone calls powered by artificial intelligence.
  • When receiving the call, can I customize the caller's name and ringtone?
    Yes, you can customize the caller's name and ringtone for SoundSafe's virtual guardians. For example, let's assume you've saved the name of a guardian as "Sophie" in the app's Settings ⚙️ tab and saved SoundSafe's phone number under "Sophie" in your contacts. When receiving the call, the caller ID will display "Sophie" during incoming calls, and will use your phone's default ringtone. The virtual guardian will also introduce itself as "Sophie" during the call, enhancing the realism of the conversation.
  • Is SoundSafe free to use?
    Currently, SoundSafe provides a 7-day free trial for everyone with unlimited access to all the features. After that, you can select from one of three premium tiers available as per your convenience.
  • Where should I reach out in case of any suggestion or support required?
    You can reach out to our support email d10k-tech--soundsafe@googlegroups.com for any feature suggestion or if you need assistance with any aspect related to the SoundSafe app.
  • Is SoundSafe available on both iOS and Android platforms?
    Yes, SoundSafe is available on both iOS and Android platforms. You can install the latest version using the following links. iOS: https://apps.apple.com/us/app/soundsafe-virtual-guardian/id6502329959 Android: https://play.google.com/store/apps/details?id=com.d10ktech.soundsafe
  • What are the key features of SoundSafe?
    AI-Powered Guardians: Choose from a range of virtual guardians who are ready to step in with a timely phone call, making it seem like you are having a real conversation. Customizable Situations: Whether you need to be called into a work meeting, check on a friend, or make plans for an outing, SoundSafe has a scenario ready for you. Immediate Assistance: Use the "Call Me Now" feature for instant support or schedule a call for a later time with the "Schedule Call" feature. Guardian Settings: Set the language and accent of the guardians as per your preferences from multiple available options (American-English, Australian-English, British-English, Indian-English).
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